Privacy Policy

Privacy Policy
Last updated: September 22, 2024

1. Introduction

This Privacy Policy explains how Hexed (“we”, “us”, “our”) collects, uses, stores, and protects your personal information. By using our services, you consent to this Policy.


2. Information We Collect

We may collect the following:

  • Payment data: billing details processed securely via third-party providers.
  • Usage data: IP address, device type, and activity logs related to our software.

We do not collect or store sensitive personal data such as government IDs or full credit card numbers (handled by payment processors).


3. How We Use Your Data

We use your data to:

  • Provide and maintain our services.
  • Process purchases and deliver products.
  • Detect fraud, misuse, or unauthorized access.
  • Comply with legal obligations.


4. Data Sharing

We do not sell or rent your personal information. We may share data with:

  • Payment processors (for order fulfillment).
  • Legal authorities (if required by law).
  • Service providers (hosting, security).


5. Data Retention

We keep your data only as long as necessary for legitimate business purposes or legal requirements.


6. Data Security

We implement reasonable technical and organizational safeguards. However, no system is 100% secure, and you acknowledge inherent risks.


7. User Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data.
  • Request corrections or deletions.
  • Withdraw consent.

Contact us through our support channel to exercise these rights.


8. International Users

By using our services, you consent to the transfer of your data to the UAE and other jurisdictions where we operate.


9. Changes to This Policy

We may update this Policy from time to time. Updates will be posted on our website with a revised “last updated” date.


10. Contact

For questions, open a ticket via our Discord server.